PRIVACY POLICY

The terms "You," "Your," "Yours" and "User" refer to the entity/person/organization using Our Sites.

When this Policy mentions "We", "Us,", and "Our" it refers to the Company and its subsidiaries or /and affiliates.

This Privacy Policy is governed by Our Terms of Services.

For any questions regarding this Policy or any requests regarding the processing of personal data, please contact us at policies@lab387.com or by other contact information provided below.

We collect the information You provide to Us and this information is necessary for the adequate performance of the contractual arrangement which is in place between You and Us and allow us to comply with Our legal obligations.

Account Signup Information. When You create the account, We ask You to provide the signup information, such as Email, Name, Surname, Phone, Username, Passwords, Address.
Communications, Chats, Messaging. When You communicate with us through email or any other way, We collect information about Your communication and any information You choose to provide or disclose. In order to answer Your request, We may access information provided by email, chats, purchase history, etc.
Payment Information. To order and use features of Sites, We may require You to provide certain financial information in order to facilitate the processing of payments. We collect Your Credit or debit card number, Credit or debit card type, Credit or debit card expiration date, Billing address, Name and surname. You can get more information about this in Section 14 of this Policy.
Login information. We collect Login information if You are logging to Our account with Authentication Data.

When You use Our Sites or contact us directly We may collect information, including Your personal information, about the way You act in Our Sites, the Goods You use and how You use them.

This information is necessary for the adequate performance of the contract between You and us, to enable us to comply with legal obligations and given Our legitimate interest in being able to provide and improve the functionalities of our Sites.

Log data and Device information. We automatically collect log data and device information when You access and use Sites, even if You have not created an Account or logged in. That information includes, among other things: Internet protocol (IP) addresses, Browser type, Operating system, Date/time stamp.
Tracking technologies and Cookies. We use Cookies, CI codes (click tracking), ITC (item tracking codes). We also automatically collect information about device’s operating system,
Usage information. We use a tool called "Google Analytics" to collect information about Your interactions with Sites (what pages You visit, such as the pages or content You view, Your searches for Listings, bookings You have made, and other actions on the Sites. In consequence, Google, Inc. plants a permanent cookie on Your web browser to identify You as a unique user the next time You visit Our Sites). For more information please visit Google.

We process Your information adhering to the general data processing principles.

We may use the information We collect through Our Sites for a number of reasons, including to:

to identify User
to create account
to create trusted environment
to create statistics and analyze market
to stay connected
to customize marketing
to send billing information
to manage User orders
to contact User
to improve services
to ensure data security and prevent fraud
to comply with applicable laws
to request feedback
to post testimonials
to provide support
We will normally collect personal information from You only where We have Your consent to do so, where We need the personal information to perform a contract with You, or where the processing is in Our legitimate business interests.

We may disclose personal information to:

business partners
third party service providers for the purpose of enabling them to provide their services, for example, IT service providers, data storage, hosting and server providers, advertisers, or analytics platforms
Our employees, contractors, and/or related entities
Our existing or potential agents or business partners
sponsors or promoters of any competition, sweepstakes, or promotion We run
courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend Our legal rights
third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to You
third parties to collect and process data

Please note that We do not alter data collection and use practices on Our Sites when We see a Do Not Track signal from Your browser.

The personal information We collect is stored and/or processed where We or Our partners, affiliates, and third-party providers maintain facilities. Please be aware that the locations to which We store, process, or transfer Your personal information may not have the same data protection laws as the country in which You initially provided the information. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. If We transfer Your personal information to third parties in other countries: (i) We will perform those transfers in accordance with the requirements of applicable law; and (ii) We will protect the transferred personal information in accordance with this Privacy Policy.

We may use Your provided contact details for direct marketing. These direct marketing offers, depending on Your preferences, may be personalized taking into account any other information which You have provided to Us (e.g. location, social media profile information, etc.) or We have collected or generated from other sources as described below.

If You wish to withdraw the consent for direct marketing, and refuse to receive information from us, You may exercise such option at any time You wish by following the instructions to unsubscribe in the received email.

Our Sites and Our Goods are not intended for or directed to persons under the age of 18. We do not knowingly collect or ask for information from minors. We do not knowingly allow minors to use Our Sites or Goods.

We will delete any information We discover is collected from a minor. Please contact Us using the contact details below if You believe We might have information about a minor.

We do not collect sensitive information such as political opinions, religious or philosophical beliefs, racial or ethnic origin, genetic data, biometric data, health data or data related a sexual orientation.

Please do not send, upload, or provide Us any sensitive data and contact Us using the contact details below if You believe that We might have such information. We have a right to delete any information We believe it might contain sensitive data.

Our Sites may have links to other websites. Please review their privacy policies to learn more about how they collect and use Your personal data, because We do not control their policies and personal data processing practices and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

We will retain Your personal information with Us for 90 days to 2 years after users terminate their accounts or for as long as We need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies You (directly or indirectly), may be stored indefinitely.

We have implemented security measures designed to protect the personal information You share with us, including physical, electronic and procedural measures. Among other things, We regularly monitor Our systems for possible vulnerabilities and attacks.

Regardless of the measures and efforts taken by us, the transmission of information via internet, email or text message is not completely secure. We do not guarantee the absolute protection and security of Your personal information or any other User Content You upload, publish or otherwise share with Us or anyone else.

We therefore encourage You to avoid providing Us or anyone with any sensitive information of which You believe its disclosure could cause You substantial or irreparable harm.

If You have any questions regarding the security of Our Sites or Goods, You are welcome to contact Us at policies@lab387.com.

You are entitled to a range of rights regarding the protection of Your personal information. Those rights are:

The right to access the information We have about You. If You wish to access Your personal information that We collect, You can do so at any time by contacting Us using the contact details provided below.
The right to rectify inaccurate information about You. You can correct, update or request deletion of Your personal information by contacting Us using the contact details provided below.
The right to object the processing. When We rely on Your consent to process Your personal information, You may withdraw consent at any time by contacting Us using the contact details provided below. This will not affect the lawfulness of processing prior to the withdrawal of Your consent.
The right to lodge a complaint. You can raise questions or complaints to the national Data Protection Agency in Your country of residence in the event where Your rights may have been infringed. However, We recommend attempting to reach a peaceful resolution of the possible dispute by contacting Us first.
The right to erase any data concerning You. You may demand erasure of data without undue delay for legitimate reasons, e.g. where data is no longer necessary for the purposes it was collected, or where the data has been unlawfully processed.

This Policy applies only to the services offered by Our Company. Our Policy does not apply to services offered by other companies or individuals, including products or sites that may be displayed to You in search results, sites that may include Our services or other sites linked from Our Sites or Goods.

Our Policy may change from time to time. We will post any Policy changes on Our Sites and, if the changes are significant, We may consider providing a more explicit notice (including, for certain services, email notification of Policy changes). You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on Our Sites.

We assume that all Users of Our Sites have carefully read this document and agree to its contents. If someone does not agree with this Policy, they should refrain from using Our Sites. We reserve the right to change Our Policy at any time and inform by using the way as indicated in Section 20. Continued use of Our Sites implies acceptance of the revised Policy.

If You have any further questions regarding the data We collect, or how We use it, then please feel free to contact Us at the details as indicated below.


OD Lab387
Žunovačka bb, 71240,
Hadžići, Bosnia and Herzegovina
policies@lab387.com
+38762140434